Totelcom Communications llc - Administrative

10 P&C provider websites ranked by customer satisfaction, net promoter score

Simply having a website isn't enough these days as consumers' expectations have changed in the age of Google and Amazon.

Your customer service agents need more context. Here's why.

Customers want faster, more personalized service–but your agents won't be able to deliver unless they have the right information at the right time.

70% of Fastest Growing Retailers See Beacons As High Value

The majority of successful retailers expect the Internet of Things to drastically change how companies do business. They also see beacons as high value for in-store customer communications, based on anew study. The majority (54%) of winning retailers, defined as those with sales growth above the average, say the Internet of Things will drastically change the way companies do business in the nextthree years, according to the research.

Column: Several tools can measure speed of internet connection

Since the dawn of broadband internet, folks have always wondered, is my connection as fast as advertised? Is there any way to get an unbiased measurement? Obviously, the answer is yes. Otherwise, this would be an awfully short column. How, then, does one go about keeping the internet service provider honest?

Stop robocalls to your phone once and for all

Take a few minutes and keep your phone from constantly ringing.

What is your Internet device number?

How Do I Choose the Best Internet Service Provider?

Dear Lifehacker,My internet has ticked me off for the last time and I've been thinking of switching providers, but I'm not quite sure where to start. I was hoping you could give advice on how to shop for the best internet service provider and what the difference is between broadband, fiber optics, cable, and satellite.

Getting Your ISP To Help You Get Online

Rick shared his situation: "We bought a house on a 6-acre property. Kinda country, but 4 miles from the main city. 4 houses to the left and 5 houses to the right, all have high speed Internet access. But the cable was never run to our house. I called all the Internet providers and was told that AT&T owns the rights to the cable. When I talk to them to have the cable run, I don't get anywhere. They can't give me an…

My Internet Connection is Slow, Should I Change Providers?

Top 10 Small Business IT Questions #10 ? My Internet Connection is Slow, Should I Change Providers? There are several reasons your internet connection may seem slow. Before you jump to the conclusion the problem is with your internet provider you need to do some investigation. First, run a speed check of your internet provider. This is actually quite easy to do. A speed test program will test the speed of your computer connecting to the Internet – called the "upload" speed. It…

Get ready, the global internet could be about to crash

How to Find the Right Dedicated Internet Provider for Your Business

Does your business need dedicated Internet? Find out here.

What You Need to Know Before Selecting a Dallas Internet Provider

Having trouble selecting an Internet connection for you business in Dallas? Here are things you need to know before selecting an Internet provider.

Stop neighbors from stealing your Internet

Suspect someone is using your Web connection? Here's how to catch them.

How to Choose an Internet Service Provider for Your Company

A reliable and fast Internet connection is an indispensable part of doing business in today's world. Here are some important factors to consider when selecting your ISP.

Don't hide that unsubscribe link

Tips on where to place the unsubscribe link in your emails

Why Backup Power is Important for Internet Phone Service

If you have VOIP or internet phone service, it is important to understand your backup power options in case of a power outage or emergency.

Remember, your administrative assistant is magical

Columnist Kristen Asleson says a good administrative assistant helps keep the office moving.